Our Team

Lugano Care Home is owned in partnership by David Pearce and Michael Brook, who have owned Lugano since 1986. Our Buckhurst Hill care home is managed on a daily basis by Stephanie Mirams and her deputy Sue Crowley with the help of our friendly team.


Enquiries regarding vacancies should be directed to Stephanie Mirams.


Lugano Care Home Team

Some of our team

Stephanie Mirrame

Stephanie Mirams


Stephanie has a wealth of experience managing social care services for older people and those with dementia, spanning 26 years. Stephanie started her career with Social Services and after 8 years progressed within the private sector. She has NVQ level 4, Registered Managers Award required to carry out her role and also has an NVQ Assessor Award. Stephanie is responsible for managing all aspects of our care home including the implementation of the Care Certificate at Induction stage for new staff and is ably assisted by her deputy, Head of Care, Susan Crowley.

Susan Crowley

Susan Crowley

Deputy Manager

Sue has many years experience working in Social Care and has previously managed a Home for those with learning disabilities. Sue holds an NVQ level 4 certificate and is responsible for managing all aspect of care at Lugano. As part of her remit Sue oversees care plan reviews, all aspects of medication administration and documentation and assists the Manager with various audits to ensure quality of care.