Lugano’s Visiting Protocol


We kindly ask that you please read the guidelines below and ensure compliance. If you are showing any signs of respiratory illness, or have any symptoms of Covid-19, please do not enter the premises and take advice from 111.



Visiting times are usually flexible and currently by appointment only. However, you simply need to call ahead on the day of your visit and let the home know you are visiting, in order that visits can be managed safely. The Home operates within current Government guidelines, in accordance with the Coronavirus Act 2020. If the Resident requires privacy to speak with their visitors other than in their own room the Person in Charge will make appropriate arrangements.


Thank you in advance for your cooperation


Ellie May